Terms & Conditions
Welcome to the PixelNavigator Online Shop! Below, you’ll find the terms and conditions governing the sale of our physical and software products. By purchasing from our shop, you agree to these terms and conditions. Please read them carefully to ensure you fully understand your rights and obligations as a customer.
Liability for Software Products
PixelNavigator strives to deliver high-quality software solutions that meet the highest standards of performance and reliability. All software products available in our shop have been thoroughly tested and are provided free of errors to the best of our knowledge. However, we expressly exclude any liability for:
- Issues Arising from Software Usage:
We are not liable for any direct or indirect damages resulting from the use or misuse of our software products, including but not limited to data loss, system crashes, or other operational issues. - Incorrect Use:
Customers are solely responsible for ensuring that the software is used appropriately and in accordance with its intended purpose. PixelNavigator cannot be held accountable for any issues resulting from incorrect installation, usage, or modifications made by the user.
Liability for Physical Products
PixelNavigator also offers a range of physical products in our online shop. While we ensure that these products meet quality standards, we exclude liability for:
- Improper Handling or Use:
Any damage or issues caused by improper use, handling, or storage of the physical products. - Third-Party Interference:
Any issues resulting from unauthorized alterations, repairs, or modifications by third parties.
Returns and Refund Policy
- Software Products:
Due to the nature of digital products, we do not accept returns or offer refunds for software once the purchase has been completed. Please review the product descriptions and compatibility requirements carefully before purchasing. - Physical Products:
Returns for physical products may be accepted if the item is defective or damaged during delivery. Customers must contact us within 14 days of receipt with proof of the issue to initiate the return process.
Software Updates and Support
At PixelNavigator, we are committed to providing secure and reliable software solutions. If any significant updates, improvements, or security patches are released for our software products, we will:
- Notify Buyers:
Inform all buyers of the update via the email address provided at the time of purchase. - Immediate Availability:
Ensure the updated version is available for download in the shop without delay.
Please note that it is the customer’s responsibility to download and apply updates as needed to ensure continued optimal performance and security.
Disclaimer of Warranties
All products, both physical and digital, are provided “as is” and without warranties of any kind, either express or implied. PixelNavigator disclaims all implied warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
Acceptance of Terms
By completing a purchase on the PixelNavigator Online Shop, you confirm that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns about these terms, please contact us before making a purchase.
Contact Information
If you need further clarification or assistance, please reach out to us:
Email: [email protected]
We appreciate your trust in PixelNavigator and look forward to serving you with high-quality products and exceptional service.